Website Privacy Policy
Ingredients Therapy Services LLC
Effective Date: June 9, 2026
1. About This Privacy Policy
Ingredients Therapy Services LLC respects the privacy of individuals who visit our website or contact our practice.
This Website Privacy Policy explains how information submitted through our website may be collected, used, stored, and shared.
Our website provides information about our mental health services, facilitates general inquiries, and directs visitors to consultation scheduling.
This policy applies to general website activities. Clinical services and protected health information are addressed separately in our HIPAA Notice of Privacy Practices and, where applicable, Headway’s privacy notices.
2. Information We Collect
When you contact us through our website, we may collect:
Name (required)
Email address (required)
Telephone number (optional)
Message or inquiry (optional)
We receive information that you voluntarily provide through the contact form.
Our website and its hosting or technology providers may also process technical information associated with website visits, such as IP addresses, browser information, device information, and website activity.
Please do not include diagnoses, detailed medical histories, treatment records, or other sensitive personal information in general website inquiries.
3. How We Use Website Information
Information submitted through our website may be used to:
Respond to questions and inquiries.
Provide information about services and consultation availability.
Communicate about scheduling or next steps.
Manage administrative communications related to website inquiries.
Maintain and operate the website.
Submitting an inquiry does not establish a therapist-client relationship.
4. Storage of Website Inquiries
When you submit an inquiry through our website contact form, your information may be stored within our WordPress website through Brizy Leads and transmitted to designated email accounts used to receive practice inquiries.
This information is used to respond to inquiries and manage related administrative communications.
Website inquiry information is separate from clinical records, billing information, and emergency contact information maintained through Headway, our current electronic health record and practice management platform.
The length of time information remains available may depend on website settings, email systems, hosting arrangements, and applicable legal requirements. We do not represent that all website inquiries are automatically deleted after a specific period.
5. Email and Website Communications
Our website contact form may transmit inquiries by email.
Standard email and general website contact forms may involve privacy and security risks. Please avoid sending sensitive medical or clinical information through these channels.
If you become a client, appropriate clinical communications and documentation will be handled through the systems and procedures established for your care.
Website inquiries are not intended for emergencies or urgent clinical concerns.
6. Headway and Clinical Services
Ingredients Therapy Services LLC currently uses Headway for clinical and administrative functions, including:
Client intake documentation and consent forms.
Electronic health records and session notes.
Telehealth session links.
Insurance eligibility verification and billing.
Clinical and administrative information associated with treatment.
When you select a consultation scheduling link, you may be directed to Headway’s website, where its applicable privacy practices and terms govern information collected through its platform.
You can review Headway’s privacy information at:
https://headway.co/legal/privacy
https://headway.co/legal/privacy-practices
Our Website Privacy Policy does not replace the HIPAA Notice of Privacy Practices applicable to clinical services.
7. Website Technology, Cookies, and Third-Party Services
Our website uses WordPress and Brizy and may rely on website hosting, technical services, embedded content, external resources, or other service providers to operate.
These services may process information necessary for website functionality, performance, or delivery of content.
Cookies and similar technologies may be used by the website or integrated third-party services. The specific technologies in use may change as the website is developed and maintained.
We do not claim that the website is entirely free of cookies, analytics, or third-party tracking.
8. Sharing of Information
Website inquiry information may be accessible to authorized individuals managing practice inquiries and to service providers involved in website hosting, contact form functionality, email delivery, or related operations.
Information may also be disclosed when required by applicable law or valid legal process.
We do not describe website inquiry submissions as automatically becoming part of a client’s Headway clinical record.
9. Information Protection and Retention
We recognize the importance of protecting personal information and limiting its use to appropriate website and administrative purposes.
Website information may be maintained within Brizy Leads, associated email systems, and relevant technical systems.
Retention, deletion, access controls, backups, and technical safeguards depend on the systems and configurations used. Specific retention periods and security guarantees are not represented in this policy.
10. Privacy Questions and Requests
You may contact Ingredients Therapy Services LLC to ask questions about information you have submitted through our website or to request that we review, correct, or delete that information where applicable.
Requests will be considered in accordance with applicable law, recordkeeping obligations, and the technical capabilities of the systems involved.
Requests concerning clinical records or protected health information may be handled through the applicable HIPAA procedures and Headway’s established processes.
11. External Websites
Our website may contain links to external websites, including Headway.
When you leave our website, the privacy policies and practices of the external website may apply.
We encourage visitors to review those policies before submitting personal information.
12. Emergency and Urgent Situations
Our website contact form is not monitored for emergencies and should not be used to request urgent mental health assistance.
If you are experiencing an immediate emergency, call 911 or go to the nearest emergency department.
13. Changes to This Policy
We may update this Website Privacy Policy as our website, services, technology, or legal obligations change.
Updated versions will be made available on our website with an appropriate effective or revision date.
14. Contact Information
Ingredients Therapy Services LLC
Email: info@ingredienttherapy.com
Phone: 856-725-1289
Website: https://ingredienttherapy.com